Frequently Asked Questions
We’re here to help you choose, set up, and enjoy your Color Canvas System.
Which CCS product is right for me?
Hue-Mongous offers a larger workspace for long hair, color, and extension services. Hue-Little Thing offers a more compact workspace. Hue-Niversal is a board-only option for an existing compatible CCS workstation. Check each product page for specifications and availability.
The complete 2.0 systems are sold out. Explore CCS 3.0 founding reservations for the upcoming system with live education.
Can I buy a single palette?
Yes. Selected single palettes are available. These are board-only products; a stand is not included. Check your chosen variant’s availability and contact us if you need help confirming compatibility.
How does a CCS 3.0 reservation work?
A refundable $99 deposit reserves your selected package and is applied toward its total. The remaining balance is due before shipping. Class dates will be announced. See the presale page for package contents, pricing, and reservation details.
Where can I learn to assemble and use CCS?
Start with our assembly video, then follow the setup, care, and storage guide for positioning and service techniques.
How should I clean and store my system?
Follow the instructions for your product in our care and storage guide. If you have an older printed or laminated canvas, contact us before using a cleaning product so we can confirm the right care for its surface.
Do you ship internationally, and who pays shipping?
We offer domestic and international shipping. Shipping costs and applicable international duties and taxes are the customer’s responsibility unless an offer states otherwise. Review our shipping policy and international return terms before ordering.
What is your return policy?
Please read our current returns and refunds policy for eligibility, exclusions, and instructions. Contact us before sending an item back.
Where can I get help with my order?
Email contact@colorcanvassystems.com with your order number and question, or use our contact page.